Team Leader Job at Chick-fil-A, Cedar Rapids, IA

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  • Chick-fil-A
  • Cedar Rapids, IA

Job Description

Front of House Team Leader | Chick-fil-A Westdale

The Mission: Create the \Wow\ Factor

At Chick-fil-A Westdale, we don’t just take orders; we create memories. We are one of the fastest-growing Chick-fil-A locations in the country , and we believe our growth is fueled by one thing: making every guest feel like a VIP.

We are looking for a charismatic, high-energy Front of House Team Leader who views the dining room and drive-thru as their stage. If you love brightening the lives of others and believe that hospitality is a performance art, you belong here.

The Role: Architect of the Guest Experience

As a Team Leader, you are the face of our culture. You aren't just watching the clock; you are orchestrating a phenomenal experience from the second a guest pulls into our lot until they head home.

  • The \Character\ of Hospitality: We want leaders who can lean into the role—whether it’s bringing extra \sparkle\ to a rainy Tuesday or making a child’s visit feel like a red-carpet event.
  • Engagement Specialist: You’ll be in the thick of it, interacting with guests, anticipating needs before they’re asked, and ensuring our \Second Mile Service\ is legendary.
  • Team Inspiration: You’ll lead a team of high-performers, coaching them to not just follow a script, but to genuinely connect with every person they serve.
  • Operational Rhythm: You’ll keep the energy high and the lines moving, ensuring that our \fastest-growing\ pace never compromises our \people-first\ heart.

Why You’ll Love It Here

  • Competitive Pay: Strong hourly rate plus upward mobility as we continue to smash records.
  • The Essentials: Health, Dental, Vision insurance, Life Insurance, and 401(k) matching.
  • Flexibility: We offer flexible scheduling because we know you have a life, a family, and goals outside of work.
  • A Stage to Grow On: We are obsessed with leadership development. This isn't just a job; it’s a masterclass in business and hospitality.
  • Perks: Employee discounts and a leadership team that is committed to your personal and professional success.

Who You Are

  • The Life of the Party: You have a magnetic personality and naturally draw people in. You love people and it shows.
  • A \Yes, And\ Thinker: You thrive on making things happen and can adapt your \character\ to meet the needs of any guest.
  • A Natural Leader: You lead with a smile, but you have the backbone to maintain high standards and keep the team focused during the rush.
  • Experience: Prior leadership or high-end hospitality/customer service experience is preferred, but a bold personality and a heart for service are mandatory.

Ready to Take Center Stage?

If you want to be part of a team that is redefining what \fast food\ looks like and you're ready to brighten lives every single shift, we want to meet you.

Apply today and show us the charisma you’ll bring to Westdale.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Job Tags

Hourly pay, Full time, Part time, Flexible hours, Shift work

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