Job Description

Job Title: Receptionist (contract)

Location: Newton Home Care, 95 Wells Avenue, Suite 320, Newton, MA 02459

Schedule: Monday–Friday, 8:30 AM – 5:00 PM, fully on-site

Duration: Approximately 3 months, with possible extension

Pay Rate: $20-28/hr (based on experience)

Perks: Free on-site parking

Position Overview

Newton Home Care is seeking a professional and energetic Receptionist to join our team on a temporary basis. This role serves as the first point of contact for patients, visitors, and staff, ensuring a welcoming and organized front office environment. The ideal candidate combines strong administrative skills with a positive attitude to support both patients and colleagues effectively.

Key Responsibilities

• Manage general clerical and reception duties, including answering and routing incoming calls.
• Greet visitors and ensure proper sign-in procedures are followed.
• Prepare and coordinate patient materials and admission documentation.
• Act as a liaison between the public and the organization, maintaining professional communication.
• Support ad hoc administrative tasks as requested.
• Occasionally travel to other Mass General Brigham Home Care sites (Beverly, Braintree, or Chelsea) as needed.

Required Qualifications

• High School Diploma or equivalent.
• Minimum of one year of experience in a receptionist or customer service role.
• Proficiency with Microsoft Outlook and comfort navigating multiple systems.
• Exceptional telephone and interpersonal communication skills.
• Strong organizational skills, multi-tasking ability, and attention to detail.
• Positive, professional demeanor with a collaborative mindset.
• Must complete full Occupational Health Service (OHS) screenings, including TB, MMR, Varicella, and Flu vaccination.

Preferred Qualifications

• Previous healthcare experience.
• Familiarity with switchboard operations and office equipment (copier, fax, headset).
• Proficiency in Microsoft Office and Microsoft Teams.
• Experience delivering high-quality customer service, particularly with elderly patients.

Working Conditions

• Full-time, on-site in a professional office setting.
• Occasional local travel to other Mass General Brigham Home Care locations may be required.
• Access to a personal vehicle is essential.

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