Job Description

Zepf Center has been serving the Lucas County community for over 50 years. We are the leading provider of behavioral health and substance use disorder services in Northwest Ohio. Services include adult and child psychiatric, substance abuse, case management, residential, Crisis Care, and therapy programs, as well as career development and wellness services. Zepf Center also offers primary care medical services to our patients to contribute to their continuum of care. Zepf Center is a trauma-informed agency and environment for both patients and staff.

We are currently seeking a full-time MRSS Mental Health Technician's to provide emergency screening, crisis intervention, transportation, assist families with basic skill building, client management, and to assist the assigned MRSS coordinator as needed to provide excellent and thorough services to families in crisis. MRSS is a regionally approached model and there may be times that calls need covered in the region that our team would be responsible for. This position is grant funded and available throughout the duration of the grant.

Hours: three, 12-hour weekly shifts; 8:00am - 8:00pm with rotating holidays and no weekends.

Essential Duties of this position include but are not limited to:

• Work effectively and collaboratively with all members of the MRSS team, clients and their family members, and referral sources at a time that best suits the clients’ needs
• Participate in management of emergencies, take direction from the MRSS leaders regarding what skills to teach to and review with families and take appropriate, positive action to control clients who are dangerous to themselves or others
• Provide services within the agency or in the field
• Provide documentation to the medical records when indicated; complete appropriate administrative records such as incident reports and billing information
• Fulfill all administrative tasks and requirements
• Provide informal therapeutic contacts with CSU clients through verbal interactions and participation in activities in order to build rapport with clients before they leave the unit. Participate in family meetings whenever appropriate and time allows.
• Increase awareness and provide guidance to patients who may be having difficulty in maintaining personal hygiene
• Assume responsibility for meeting the needs for meeting needs of each and every clients in and out of the building
• Assist with behavior management
• Assist supervisors with client admissions, discharges and appointments
• Perform other duties as assigned

Position Competencies :

• Customer and client focus
• Flexibility
• Time management
• Communication proficiency
• Stress management
• Composure
• Culturally competent, able to value and work with diverse peers and clients
• Possess interpersonal skills necessary to work effectively with clients and families in crisis
• Able to maintain client relations
• To meet clinical competency standards

Organizational Competencies:

• Demonstrate knowledge of the agency mission, vision, goals, and philosophy as well as the policies and procedures.
• Strives for high client satisfaction by providing leadership and/or assistance to coworkers and clients through the integrated care process.
• Demonstrate consistent professionalism.
• Demonstrate teamwork.
• Abide by the agencies and/or professional code of ethics.
• Strives to improve own and agency operations
• Commit to cultivating a non-violent and trauma-informed environment for all employees and clients, through our pursuit of Sanctuary; a trauma-informed model. Commit to a deeper exploration of Sanctuary Values.
• Incorporates sanctuary techniques into daily work activities.
• Participates on sanctuary process teams and/or supports sanctuary initiatives

• Bachelors Degree or High School Diploma with 3 years of relevant experience
• Knowledge of Lucas County, preferred
• Driver License, ability to drive
• CPR, First Aid, CPI
• Ability to work variable hours including on call, evening, weekends and holidays

Those eligible to drive company vehicles must have a valid driver's license and be eligible for coverage as defined by the agency commercial insurance carrier. Those who drive personal vehicles in the course of business must be able to provide proof of insurance.

EOE/M/F/D/V/SO

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